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Z ZeroVizion

BPO Services for Growing Businesses

Reliable support teams for customer, admin, and sales operations.

ZeroVizion helps companies manage daily business pressure with trained BPO teams for customer support, back-office operations, and sales support.

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Core Services

Simple, focused, and built around your daily workload.

Choose one service or combine all three to build a complete outsourced operations team.

Customer Support

Fast, professional support for customers across calls, email, chat, and tickets.

  • Live chat and email support
  • Inbound and outbound calls
  • Ticket handling
  • Customer follow-ups

Back-Office Operations

Organized admin support for internal tasks, CRM updates, documents, and reporting.

  • Data entry and cleanup
  • CRM updates
  • Document management
  • Daily task reports

Sales Support

Support your pipeline with lead response, qualification, appointment setting, and follow-up.

  • Lead response
  • Lead qualification
  • Appointment setting
  • Pipeline follow-ups
What’s Included

Everything is structured before your team goes live.

We prepare the workflow, train the team, and create a clear process so the support feels organized from day one.

Customer Support

For companies that need faster response times and better customer communication.

Message Handling Chat, email, ticket, and customer inquiry support.
Call Support Inbound and outbound calls based on your process.
Escalations Important cases routed to the right person.
Follow-Ups Customer updates after calls, tickets, or requests.

Back Office

For businesses that need help keeping daily operations clean and organized.

Data Entry Accurate entry, cleanup, and organization of records.
CRM Updates Contacts, notes, tasks, stages, and activity tracking.
Documents Organizing files, forms, records, and internal documents.
Reporting Simple daily or weekly reports for visibility.

Sales Support

For companies that need faster lead response and consistent sales follow-up.

Lead Response Quick contact with new leads before they go cold.
Qualification Filtering leads based on your sales requirements.
Appointments Booking calls, demos, meetings, or consultations.
Pipeline Updates Keeping your CRM and sales activity organized.
Process

A clean setup before the work begins.

Our process keeps the service simple, clear, and easy to manage.

01

Review

We review your workload, tools, tasks, and current challenges.

02

Setup

We prepare scripts, SOPs, reporting, and workflow rules.

03

Train

Your team learns your business, tools, customers, and process.

04

Launch

We start operations, track performance, and improve weekly.

Quality Standards

Built to feel organized, not outsourced.

ZeroVizion focuses on structure, training, clear communication, and reporting. That means your team gets support that feels connected to your business, not random or disconnected.

✓

Clear Scripts

Brand-approved wording for calls, messages, and common questions.

✓

Weekly Reporting

Simple visibility into tasks, calls, leads, tickets, and pending work.

✓

Quality Review

Performance checks to improve accuracy, speed, and communication.

✓

Flexible Scaling

Increase support as your workload, leads, or customer volume grows.